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Terms & conditions

1. Overview

The Fees in this Schedule apply to the Products and Services.

Unless stated otherwise below, Fees are displayed in-app before you confirm any transaction. Fees may be updated on notice in accordance with the Terms.

2. Service fee (EWA)

The Service Fee is 3.5% of each EWA withdrawal amount, exclusive of VAT, and VAT is added at the prevailing rate. EWA amounts are paid out to you in full at the time of disbursement unless otherwise disclosed in-app for your Employer. On the next payday, your Employer deducts from your salary the full EWA amount withdrawn together with the VAT-inclusive Service Fee and any applicable transaction (rail) fee, and remits those amounts to PayDay. For the avoidance of doubt, at month-end you will receive your salary less (i) the EWA amount(s) you drew during the period and (ii) the VAT- inclusive Service Fee(s) and any applicable transaction (rail) fee(s). Where an Employer elects to settle some or all fees on your behalf, this will be disclosed in-app and your salary will be reduced only by the remaining amounts not covered by the Employer.

3. Payment rails and PayShap fees

3.1. PayShap. Where you choose PayShap as the disbursement method, a PayShap transaction fee applies. This fee varies by participating bank, amount band, and scheme pricing. We pass through these fees and may add a reasonable administration
component only where permitted under Law and disclosed in-app. The applicable PayShap fee (inclusive of VAT if applicable) is displayed before you confirm the transaction and is deducted upfront from the amount you request.

3.2. Other rails. If you select another rail (for example EFT or card), the applicable rail fee will be shown to you before confirmation and will be deducted upfront from the amount you request.

4. Rounding

Amounts are rounded to the nearest cent. Where rounding rules from a bank or scheme apply, those rules will prevail and may result in a one-cent difference.

5. Practical examples

These examples are illustrative. Actual PayShap fees vary by bank and amount band and will be shown in-app before you confirm.

Example A – PayShap disbursement (net paid out; principal recovered at payroll)
Requested EWA amount: R1 000.00
Service Fee (3.5% excl. VAT): R35.00
VAT on Service Fee (15%): R5.25
PayShap fee (illustrative): R3.00
Total fees deducted upfront: R43.25
Net amount paid to you today: R956.75 (R1 000.00 − R43.25)
Payroll deduction on next payday (principal): R1 000.00

Example B – EFT disbursement (net paid out; principal recovered at payroll)
Requested EWA amount: R500.00
Service Fee (3.5% excl. VAT): R17.50
VAT on Service Fee (15%): R2.63
EFT fee (illustrative): R0.00
Total fees deducted upfront: R20.13
Net amount paid to you today: R479.87 (R500.00 − R20.13)
Payroll deduction on next payday (principal): R500.00

6. Changes to fees

Fees may change due to adjustments imposed by regulatory bodies, financial institutions, or Third-Party Service Providers (including PayShap scheme or bank pricing). Such changes may take effect on shorter notice or immediately where required to remain compliant or to reflect pass-through pricing. The updated fees will appear in-app before you confirm any transaction.

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